Ombudsman Program

NYS Long-Term Care Ombudsman Program 

ARISE’s Long-Term Care Ombudsman advocate for the rights of people living in skilled nursing and assisted living facilities. Ombudsman also encourage and support residents and their families to advocate for themselves. Ombudsman work to actively investigate residents’ concerns and work toward a solution. This program is free and confidential. We cover facilities in the counties of  Onondaga, Oswego, Cayuga and Cortland.  

This program is successful because of the strong core of volunteer Ombudsman. To learn more about becoming a certified Ombudsman, please call 315.671.5108

Long Term Care Ombudsman Program

Click here to listen to the ARISE Ombudsman Podcast

Contact Us

Rebecca Alder
Regional Ombudsman Program Manager

Margret Sweeney
Lead Investigator

Elise Mazzoni
Ombudsman Program Coordinator