Consumer-Directed Personal Assistance

A personal aide helping a senior with dinner
Care worker giving an elderly woman her dinner in her home.

Consumer Directed Personal Assistance Program (CDPAP) 

The Consumer-Directed Personal Assistance Program (or CDPAP) provides individuals who need a variety of in-home tasks, based on your specific home care needs, so you can stay in your own home and have your family and friends care for you.

ARISE offers fiscal services (billing Medicaid and paying your personal assistant) to individuals who are approved for the program through their Medicaid insurance company, and ARISE has a team of qualified coordinators to assist you in the beginning process and on. ARISE serves Onondaga, Oswego, and Cayuga Counties for approved individuals.

Eligibility Requirements 

To begin the process, you will need:

  • To be eligible for or have Medicaid insurance
  • Complete an assessment with your personal doctor
  • Contact your insurance company to request a nurse assessment for the program
  • Be self-directing or have a designated representative who is willing and able to assume the responsibilities of the program

ARISE also offers similar Consumer Directed In-Home Services for people ages 60 and older who are low-income but do not qualify for Medicaid. To apply, contact the Office on Aging in your county.


  • How does my personal assistant get paid?
    • ARISE pays your personal assistant directly through our company and is eligible for payment by check, direct deposit, or debit card.
  • How long does it take to begin my services?
    • From the start of the application process, it can take up to one (1) month to begin with ARISE. Your personal assistant will be able to manage their own medical requirements or ARISE will pay for the requirements to be completed.

Contact Us


Lauren Canorro

Assistant Director of CDPAP

(315) 671-5436


Rochelle Kandt

CDPAP Coordinator

(315) 602-4937