Meet Our New Ombudsman

Meet Our New Ombudsman
From left: Shelley Turner of Liverpool, Angela Zappetello of Camillus, Ursula Lord of E. Syracuse and, Cathy Drake of Syracuse.

These 4 Central New Yorkers are our newest Certified Ombudsman volunteers!  

Why become a volunteer Ombudsman?   Volunteer Ombudsman have the power to change lives and positively affect Nursing Home resident’s health and well-being. They help provide a voice to resident concerns as well as empowering residents and families to have a voice in ensuring their rights.  The Ombudsman program goal is to see residents have the very best quality of life possible while residing in any long-term care facility.

ARISE is always looking for volunteer Ombudsman. For more information call or write to:

Rebecca Alder

Regional Ombudsman Program Manager for more information:


voice: 315-671-5108