ARISE Ombudsman Program Needs Volunteers

ARISE Ombudsman Program Needs Volunteers

Covid-19 greatly affected residents in long term care facilities. 184,000 residents lost their lives nationwide during the Pandemic.  Residents who survived lost their access to family/friend visitation, some medical services, recreational activities, community dining and ancillary services (beauty/barber salons) and suffered from social isolation. 

During the pandemic ARISE’s Ombudsman program responded to 400 complaint investigations/resolutions and 2,000 Information and Assistance calls for residents and families.  The Ombudsman program is volunteer based and is looking for dedicated, compassionate people that would like to make a difference in the lives of seniors and the disabled.

Why become a volunteer Ombudsman?   Volunteer Ombudsman have the power to change lives and positively affect resident’s health and well-being. They help provide a voice to resident concerns as well as empowering residents and families to have a voice in ensuring their rights.  The Ombudsman program goal is to see residents have the very best quality of life possible while residing in any long-term care facility.

Get more information about the Ombudsman program and the upcoming volunteer training program by listening to our podcast below!

ARISE Ombudsman training starts soon.


Rebecca Alder

Regional Ombudsman Program Manager for more information:


voice: 315-671-5108

Ombudsman volunteer requirements:

18+ years old

Arise volunteer application

Back-ground check

Confidentiality Agreement 2–4-hour weekly time commitment (upon completion of certification class).