Success Story: Shareef

man smiling while detailing a car at work

Where Opportunity Meets Success – Helping People with Disabilities Find Meaningful Employment in the Community

Emile Clark, ARISE Employment Consultant, was delighted when Enterprise Rent-A-Car in East Syracuse expressed interest in becoming an employer through our Supported Employment Program.

The car rental company was looking to find a new service agent and wanted someone who had great customer service skills and could function as part of their team.

Emile knew the perfect person for the job.

Shareef came to ARISE looking for assistance in finding a job. We were confident that with his skills, experience, and interests, he was a natural for the Enterprise position. As a service agent, not only would Shareef be responsible for auto detailing, he would also be interacting with customers as he picked them up and returned their cars.

With an extra layer of support provided by Elaine, his job coach, Shareef started his job in October of 2012 and has been thriving ever since. Elaine just stops by twice a month to check in.

AJ Claflin, the branch manager at Enterprise, fully embraced Shareef right from the start. “We are always looking for great people…no business operates without a great team and Shareef was the part of our team we were missing.”

Claflin adds, “Shareef’s work ethic is unmatched. I don’t have to ask him to do things – he’s always staying busy. Shareef’s care for people is also unmatched. During the huge snow storm, Shareef, without asking, just went out, picked up a shovel, and started digging out our customers’ cars.”

When Shareef was asked what kind of job he was hoping to find, he smiled and simply answered, “This.”

Every day, our employment team works to connect people who have disabilities with meaningful jobs in the community.

To learn more about our employment programs, contact Darlene Klock, Employment Services Manager, at (315) 671-3083 or

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