Respite Coordinator – Non-Exempt, Grade 5

Job Title:                  Respite Coordinator

Program:                  Respite, Madison County

Status:                       Non-Exempt, Grade 5

Reports To:             Respite and Family Support Services Manager


Job Summary:  The Respite Coordinator oversees facilitation of all respite programs in Madison County, while fulfilling the duties of a site based respite staff member as needed. The Respite Coordinator is expected to give daily support and guidance to staff to help ensure that safe, quality person-centered services are provided to each individual, as well as maintain consistent communication with families and other service providers to ensure proper implementation of respite services.


  • Minimum of three years’ experience working with individuals with developmental disabilities or an associate’s degree in a human services related field and one year experience working with children/adults with developmental disabilities
  • Ability to supervise, schedule, and support respite staff
  • Understanding of OPWDD regulations and services
  • Demonstrated leadership experience
  • Proficient computer skills, especially MS Word and Excel
  • Strong written and verbal communication skills
  • Clearance of appropriate background checks, including OPWDD fingerprinting and NYS Office of Children and Family Services Child Abuse Registry
  • Physical demands of the job include being able to:
    • Stoop, kneel, reach, sit, stand, walk, push, pull, lift, talk and hear; and
    • Exert up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects and assist people transferring in and out of wheelchairs
    • Assist with personal care, including transferring and toileting as needed

Essential Functions:

  • Oversee daily program operations, respond to and report emergencies/incidents
  • Implement forms, policies, and procedures for respite programs in Madison County
  • Complete intakes to enroll new individuals in the respite programs once proper OPWDD approval for service has been obtained
  • Participate in the selection of Direct Support Professionals (DSP) and assist with necessary onboarding, as needed
  • Provide ongoing support, training, coaching and consultation for staff, and build a cohesive team
  • Schedule for proper coverage to ensure safety and supervision of individuals being supported at all times during the provision of respite services
  • Conduct performance appraisals and disciplinary discussions as needed; consult with manager if DSP performance issues rise to progressive discipline levels
  • Gather and submit documentation for Medicaid billing for hourly respite programs as required
  • Collect, review, verify and approve bi-weekly employee hours worked and mileage inputs for timely, accurate payroll
  • Track, gather, and compile data for reports, billing, etc.
  • Maintain all program participants’ records including intakes, safeguards, ISPs, Medicaid waiver authorizations, monthly stats, and billing documentation in accordance with OPWDD regulations
  • Periodically assess participants’ satisfaction with services
  • Participate in agency, team and other required meetings
  • Facilitate introductions between support staff and individuals receiving services; ensure that support staff meet pre-hiring requirements and receive training on ARISE Policies and Procedures
  • Meet with supervisor as required
  • Review individuals’ files regularly to stay informed of their safeguards/allergies/needs
  • Plan and lead after-school activities with individuals with developmental disabilities, including a weekly schedule of routine activities built around individuals’ unique interests
  • Maintain a clean and professional program environment that encourages a person centered atmosphere
  • Interact in a professional manner with parents/guardians of respite participants; maintain professional conduct/detachment from personal involvements with the individual(s) and/or their family members
  • Report any unsafe situations, accidents, or incident to QI Director and supervisor immediately
  • Provide support for all respite programs as required
  • Support the ARISE and OPWDD mission
  • Operate interdependently as a coordinator as well as a team member
  • Uphold the codes of conduct and ethics as well as all ARISE policies and procedures
  • Exercise sound judgment as a matter of course, and hold protected health information and other sensitive information in the strictest of confidence in accordance with ARISE and HIPAA policies
  • Actively take steps to implement the agency’s Compliance and Code of Conduct

Other duties as assigned