Program Assistant, Regional Resource Development Center, Grade 4

Job Title:  Program Assistant, Regional Resource Development Center, Grade 4

Reports to: Lead Regional Resource Development Specialist

FLSA Status/Schedule:   Non-Exempt; 37.5 hours per week

Location:   Syracuse

 

ARISE’s mission is to work with people of all abilities to create a fair and just community in which everyone can fully participate.

 

Qualifications:

  • High School Diploma or equivalent
  • Computer skills proficiency in MS Word and Excel; demonstrated ability to learn new computer systems and software
  • Excellent interpersonal skills both in person as well as on the phone
  • Demonstrated professional verbal and written communication skills; ability to gather important information from individuals and share/capture in a variety of methods
  • Strong organizational skills
  • Knowledge of community resources

Essential Functions:

  • Assist the Regional Resource Development Specialists (RRDS) in building community consortiums to develop and maintain provider confidence
  • Track and file all Regional Resource Development Center (RRDC) paperwork
  • Assist RRDSs in the organization of provider trainings to promote quality service delivery
  • Field phone calls and correspondence from provider agency representatives, community members, community agencies and facilities and Nursing Home Transition and Diversion (NHTD) Wavier Participants or referrals
  • Assist RRDSs in maintaining the security of confidential materials
  • Maintain supplies and materials for the RRDC
  • Maintain a computer tracking list for all new information and processes as needed
  • Work collaboratively with all NHTD providers in the Syracuse Region
  • Meet with potential waiver participants, determine waiver eligibility and offer individuals the choice of participation in the NHTD waiver and a choice of waiver Service Coordinators
  • Manage and deliver the program objectives of conversion, repatriation, diversion, waiver administration and resource development
  • Work closely with Department of Health (DOH) to provide data and input as needed regarding all aspects of the administration of the NHTD waiver in their region
  • Receive, screen and process referral calls
  • Provide an overview of the NHTD waiver including but not limited to: eligibility regarding waiver services, and the application process to the waiver to potential referrals
  • Uphold the codes of conduct and ethics as well as all ARISE policies and procedures
  • Exercise sound judgment as a matter of course and hold protected health information and other sensitive information in the strictest of confidence in accordance with ARISE and HIPAA policies
  • Other duties as assigned

Benefits:

  • Generous paid time off includes:
    • 12 holidays
    • 20 Earned Time Off days in years 1 & 2; increases to 25 ETO days after 2 years
  • Participation in the 401(k) plan can start as soon as the first of the calendar quarter following date of hire; employer match after one year includes 100% vesting immediately
  • Very affordable, comprehensive group medical insurance coverage, as well as dental and vision coverage
  • Flexible spending arrangement (medical / dependent care)
  • Free life insurance and long term disability coverage
  • Free / Confidential Employee Assistance Program
  • Option to enroll in voluntary benefit plans at annual open enrollment

Qualified candidates, please submit your resume and cover letter directly to  Laura Jones, at  ljones@ariseinc.org, preferably in one of these formats: .doc, .rtf, or .pdf